Política de reembolso

Returns and Refunds Policy — HappyHome

At HappyHome, we want you to be completely satisfied with your purchase. If for any reason you aren't, we're here to help.

Returns: We accept returns within 30 days of delivery. For a return to be valid, items must be in their original condition, unused, and in their original packaging.

To initiate a return, log in to your account and submit a request from "My Orders," or contact us at [your support email address].

Return shipping costs are the responsibility of the customer. We are not responsible for items lost or damaged during return shipping.

Exchanges We only accept exchanges in cases of manufacturing defects or incorrect items received. We do not offer exchanges due to change of mind, color preference, or size selection errors made by the customer. If you received a defective or wrong item, please contact us at happyhome.ventas11@gmail.com within 30 days of delivery and we will resolve it promptly.

Cancellations: You can cancel your order within 24 hours of purchase, as long as it has not yet been processed or shipped. After this time, cancellation is not guaranteed.

Refunds: Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5 to 10 business days.

Ineligible Items: We do not accept returns of items damaged due to misuse, without the original packaging, or marked as final sale.

For any questions, please contact us via our support email: happyhome.ventas11@gmail.com or visit our website: https://shophappyhome.shop